Principal Consultant (Professional Services) 74 views

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R10359 Principal Consultant (Professional Services) (Open Date: 02/23/2018)

Job Posting Title:

Principal Consultant (Professional Services)

Job Description:

Your role as the Principal Consultant in Professional Services team will lead internal and customer-facing projects of medium to large-size or complexity. Principal Consultants often lead all aspects and the development of project deliverables of internal projects (system integration, whitepapers, scalability and performance tests) to a large extent and can lead most customer engagements. The Principal Consultant effectively and accurately scopes internal and customer facing projects and identifies and positions follow-on work at customers and with stakeholders. The Principal Consultant has developed the foundational skills of consulting and is highly proficient in at least two major Citrix product and the adjacent technologies. The position requires an individual to utilize their skills in the consulting methodology, Citrix Consulting documentation standards and organization, time management, Citrix products and technologies, software installation, and networking skills on internal Consulting Solutions assignments or client engagements. The Principal Consultant can individually solve problems of higher complexity and assist and guide more junior resources through their problem resolutions. The position requires a team player that seeks to supplement their skills through the use of project experience, self-study manuals, and point of need training. Excellent written and verbal communication skills are also required.  Principal Consultant are also expected to work in a matrix environment and at times may be asked to provide additional support to the System Engineer and Technical Support organization(s).

Key responsibilities

  • The Principal Consultant leads all aspects of projects of medium complexity and takes responsibility for sections of projects of high-complexity
  • Plans and leads all aspects of basic and intermediate projects
  • Proactively detects technical deficiencies and develops practical, workable solutions to problems
  • Establishes himself\herself as a technical expert with varying industry knowledge
  • Takes full responsibility for overall execution and delivery of critical tasks or projects
  • Helps team members, customers and stakeholders understand the connection between industry events / trends and what is going on at Citrix
  • Where required meet with customer and to scope and deliver SoW’s for small engagements
  • Creates an environment where others feel it is safe to be open and candid, and where conflicting ideas and opinions are regularly discussed
  • Conveys the Citrix vision in very real and relevant terms that others can identify with, helping others see how things will improve as the “future state” draws near
  • Stays focused on department and Citrix strategic priorities and allocates their time and resources accordingly
  • Works with and through others to consistently break down barriers between departments
  • Works actively on mentoring and team development with more junior team members

Background and Qualifications

  • Capable of planning and leading all aspects of basic and intermediate projects
  • Proficient in the aspects of project launch and closure
  • Ability to act as technical expert
  • Demonstrated ability to coach and mentor
  • Proactively seek ways to expand technical knowledge
  • Possesses professional maturity and presence
  • Good technical, problem solving, and communication skills

Requirements (Education, Certification, Training, and Experience)

  • Bachelor of Science from an accredited university or equivalent experience
  • 1-3 yrs experience as Senior Consultant or equivalent experience.
  • Positive customer service attitude
  • Willing to travel 80% of the time including international travel where required
  • CCEA and MCSE/MCITP certifications preferred
  • Prior experience with people-management and mentorship in a direct and/or matrix reporting capacity
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At Citrix, we focus on a single driving principle: making the world’s apps and data secure and easy to access. Anywhere. At any time. And on any device or network.

We believe that technology should be a great liberator. Freeing organizations to push the limits of productivity and innovation. Empowering people to work anywhere and at anytime. And giving IT the peace of mind that critical systems will always be accessible and secure.

That’s why, at Citrix, our mission is to power a world where people, organizations, and things are securely connected and accessible. A place where all business is digital business. A world where our customers are empowered to make the extraordinary possible. We will accomplish this by building the world’s best integrated technology services for secure delivery of apps and data ⎯ anytime, anywhere.

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