Call Us +91 8882 699 699

Customer Service Officers (Contact Centre) 25 views

Location: Singapore – East

Company Profile

Main board-listed Singapore Press Holdings Ltd (SPH) is Asia’s leading media organisation, engaging minds and enriching lives across multiple languages and platforms. SPH has 19 titles licensed under the Newspaper Printing and Presses Act, of which nine are daily newspapers across four languages. On an average day, 2.8 million individuals or 69 per cent of people above 15 years old, read one of SPH’s news publications. Beyond print, SPH’s suite of digital products includes online editions of newspapers and magazines, as well as mobile applications. Our online products enjoy 360 million page views with 23 million unique browsers every month. Other new media initiatives include AsiaOne, omy.sg, ST701, Stomp and SPH Razor. SPH has also ventured into book publishing, broadcasting, out-of-home advertising and properties.  For more information, please visit .

Responsibilities

  • Attend to phone enquiries and feedback on newspaper and magazine subscriptions, promotions and delivery issues
  • Guide subscribers on digital publications
  • Handle email correspondences
  • Manage customer relationship through effective follow-up and appropriate resolutions
  • Assist in administrative duties and ad-hoc projects

Requirements

  • Diploma with one year of customer service experience preferably in a call centre environment
  • Passion for customer service
  • Good interpersonal and communication skills
  • Able to converse in Mandarin with our Chinese speaking subscribers
  • Able to work under pressure and in a fast pace environment
  • Good IT skills
  • Tech savvy, creative thinking and resilient

Working hours

  • Monday to Friday 8.30am to 6pm. Overtime may be required on week days during subscription drive.
  • Required to work on Saturday or Sunday from 8.30 am to 12.30 pm (approximate 3 times in 8 weeks)

Location

SPH Media Centre, 82 Genting Lane.  Moving to Toa Payoh North by end 2018

Free transport from Toa Payoh and Aljunied MRT stations to and fro from SPH Media Centre

 

Apply for this job
Share this job

sph

Incorporated in 1984, main board-listed Singapore Press Holdings Ltd (SPH) is Asia’s leading media organisation, engaging minds and enriching lives across multiple languages and platforms.
SPH’s core business is publishing of newspapers, magazines and books in both print and digital editions. It also owns other digital products, online classifieds, radio stations and outdoor media.
On the property front, SPH owns 70% in a real estate investment trust called SPH REIT which comprises Paragon, a premier upscale retail mall and medical suite/office property in Orchard Road and The Clementi Mall, a mid-market suburban mall.
SPH also owns and operates The Seletar Mall. It built an upmarket residential condominium, Sky@eleven, at Thomson Road, and is developing a new commercial cum residential site at Woodleigh Road. It also has a stake in Chinatown Point.
Information
  • Address Singapore

Our Mission

USDJOB’s mission is to boost employment. Our objective is to render opportunities to right people at right time & phase.

Contact Us

Tower-9A, 15th Floor, Cyber City, DLF Phase III, Gurgaon, 122002
contact@www.usdjob.com
www.usdjob.com